How to create a new appointment
To create a new appointment in the Salonkee calendar:
First select the date for the new appointment.
Double-click (on a computer) or drag the small green "+" at the bottom left of the calendar (on a smartphone or tablet) to the time you want, in the column of the employee the appointment is for.
The appointment window opens automatically.
Start by searching for your client by first name, last name, email or phone number (if saved in the client file).
Then select the services. You can add several by clicking the small "+" on the left.
Please note:
The first field is a search bar that searches the existing clients in your database. If the client doesn't exist yet, click "Create new client" at the top right, enter the client's details and click "Save client".
If a service has variants, such as "Short/medium/long hair" or "Massage 30min/60min", an extra field appears next to the service that you also need to fill in.
3. Click "Create" at the bottom right to finish.
The video below shows how to create an appointment (first for an existing client with one service, then for a new client with two services):
How to move an existing appointment
To move an appointment within the same day or week, simply drag it to the new slot. To move it to a date further away, follow these steps:
Switch to the "Day" view of the calendar (click "Day" at the top of the calendar, not "Week").
Drag the appointment to the area on the left of the calendar that says "Temporarily place ... another date".
If the appointment has several services, all linked services are moved there automatically, so none are forgotten.
Select the new date for the appointment.
Drag each service to the slot you want.
The video below shows this in action:
You can also simply delete the appointment and create it again on another date, but the method above is quicker.
How to cancel an appointment
To cancel an existing appointment:
Click the appointment you want to delete.
Click the small bin icon at the bottom left.
Any questions? Contact our support team via the chat in Salonkee Pro, or email us at support@salonkee.lu (Luxembourg), support@salonkee.ch (Switzerland), support@salonkee.de (Germany), support@salonkee.be (Belgium) or support@salonkee.nl (Netherlands).
Your Salonkee Team