You may have noticed a banner appearing at the top of your Salonkee Pro screen asking you to complete your business information.
This article explains why this is required and walks you through each step of the form.
❓Why are we asking for this?
To continue providing you with Salonkee services, we need to ensure that our records about your business are accurate and up to date.
For salons based in the European Union, there is an additional reason: DAC-7 compliance. DAC-7 is an EU directive that requires digital platforms like Salonkee to collect and verify specific business information about the sellers and service providers operating on our platform, and to report this data to national tax authorities each year. This is a legal requirement that applies to all EU member states, and it means we are obligated to hold verified records of your business details — including your tax identification information and bank account details.
If you operate outside the EU (for example, in Switzerland), we still ask for this information to keep our records accurate and to ensure your invoices are correct.
👀 How to access the form
When your business information is incomplete, a banner will appear at the top of your screen. Simply click on the banner to open the form. You won't need to start from scratch — we've already pre-filled everything we have on file for you. You'll only need to review and complete the missing fields.
Note: If you're using the newer version of Salonkee Pro, the banner appears both on your calendar and in the 'My Salon' area. If you're on the older version, it appears in 'My Salon' only.
✍️ Completing the form
The form is divided into up to three steps, depending on your situation.
1️⃣ Step 1 — Company & Billing Information
This step collects your core business and billing details. It is divided into two sections.
Section 1: Company or Individual
First, select whether your business is a registered company (such as an SA, GmbH, BV, or similar legal entity) or whether you are operating as a sole trader or freelancer. The fields shown will adjust based on your selection.
VAT Number
You will be asked to provide your VAT registration number. If your business is exempt from VAT registration (for example, because you fall below the VAT threshold in your country), you can tick the "I am not VAT registered" checkbox. Please note that ticking this box is a legal confirmation of your VAT-exempt status, and VAT will be applied to your Salonkee invoices accordingly.
Tax Identification Number (TIN) and Registration Number
Depending on your country, you may also be asked to provide a Tax Identification Number and/or a company registration number. These fields use different names in each country — here's a quick reference:
Country | Registration Number | VAT Field | Tax ID (TIN) |
🇱🇺 Luxembourg | RCS Number | TVA Number | Matricule |
🇧🇪 Belgium | Enterprise Number | VAT Number | — (auto-filled) |
🇨🇭 Switzerland | UID Number | VAT Number | — (auto-filled) |
🇩🇪 Germany | Handelsregister | USt-IdNr | Steuernummer |
🇫🇷 France | SIRET (14 digits) | VAT (TVA) | SIREN |
🇳🇱 Netherlands | KvK-nummer | BTW-id | RSIN |
🇦🇹 Austria | Firmenbuch | UID-Nummer | Steuernummer |
Tip: If you're unsure where to find any of these numbers, hover over the ⓘ info icon next to the field label for country-specific guidance on where to locate them.
For some countries (Belgium, Switzerland, and France), certain fields are automatically calculated and filled in for you based on your other entries — these will appear greyed out and cannot be edited.
Bank details (IBAN)
You will also be asked to provide the IBAN for the bank account associated with your business. This is used to identify your account for invoicing purposes.
Invoice email address
Please provide the email address you'd like to appear on invoices issued by Salonkee to your business.
Section 2: Invoice Address
This is the billing address that will appear on all invoices Salonkee issues to you. Please ensure this matches your official business address. You'll need to provide:
Recipient name
Street address (number and street name)
Postal code, city, and country
2️⃣ Step 2 — Salon & Contact Information
This step collects details about your salon location and your primary contact.
Salon details
Please confirm or complete the name and address of your salon. If you have multiple locations, this refers to your primary location.
Contact information
Please provide the details of the main contact person for your Salonkee account:
First and last name
Email address
Job title
Phone number (including country code)
3️⃣ Step 3 — Direct Debit Mandate (SEPA)
This step is only shown if it applies to you. If you have already completed a direct debit mandate with Salonkee, or if your salon is based in Switzerland, you will not see this step.
If this step appears, it means we do not yet have a valid direct debit authorisation on file for your account. Completing this section allows Salonkee to collect payment for your subscription and invoices automatically via SEPA Direct Debit, so you don't need to make manual payments each month.
You will be asked to provide your banking information and to authorise the mandate. This is handled securely via GoCardless, our trusted payment partner.
Need help?
If you're unsure about any of the fields or have questions about your specific situation, please don't hesitate to reach out to our support team — we're happy to help you complete the form.