Use our FREE smart all-in-one online shop for your professional salon products! The best part? It is fully integrated and available directly in your Salonkee Pro account.

With the Salonkee Store, you can easily browse over 11,000 products, reorder what you need, track delivery, manage your stock, and much more - all from one place.

Whether you’re running low on essentials or just want to stock up, here’s how to get started:

1. 👀 Where can I find the Salonkee Store?

2. 🧴Browsing and ordering Products

2.1 🔍 Searching for products

❓ FAQ: Why can’t I see the prices in the Store?

❓FAQ: Does Salonkee Store offer discounts or special offers?

2.2 🟢 Product Availability

2.3 ❤️ Favouriting items

2.4 🛒 Adding items to cart

3. 🛒 Checkout and Payment

4. 🚚 Manage Your Orders

5. 🧴Manage your Products

5. 1 Use Smart Order Suggestions

Option 1:

Option 2:

🔔 Please note: The Salonkee Store is currently only available on desktop. The mobile and tablet version is coming soon!

There are three ways to find the products you need on the Salonkee Store, which is via the search bar, filters, or via the categories.

2. 🧡 Filter by brand - By clicking on the ‘Brand’ tab at the top of left hand side of your screen, you can choose your brand of choice (e.g. L’Oréal, Schwarzkopf, Wella, etc.)

3. 🛍️ Explore categories: At the top of your screen, you’ll find a variety of categories to help you quickly find what you need — such as Hair, Nails & Pedicure, Body, Face, and more.

→ You can quickly favourite ❤️ them or add them to your cart. 🛒

💡 Please note that you will also find more filters on the left hand side of the screen when you’re browsing through categories or brands.

✅ Products already listed in your Salonkee Pro account will show up automatically under the “Products” section of the store. Please note this is only available via the Salonkee Plus package. If you’re interested in this package, kindly contact our dedicated customer support team via the Chat function.

Each product shows whether it is available on the Salonkee Store:

• 🟢 Available → You can order it

• 🔴 Unavailable → You cannot order it right now

You can browse through the store and easily favourite items by clicking on the heart placed on the corner of the product. This will place them all in a ‘Favorites’ list on your account.

You can access your ‘Favourites’ list at the top right corner of the screen. From there you can easily move all the items to the cart to purchase them.

If you want to add items to your cart, then you can click the shopping cart button at the bottom of the product item. You can easily select how many items you want to order.

When you want to view your cart, you can access it via the cart symbol on the top right hand corner of the screen.

Here you can change the number of items you want per product or remove products. When you’re ready, you can continue to checkout.

At checkout, you have to add your shipping address, billing addresses, and you will see your order summary.

💡 Tip: You can enter a discount code in the order summary before completing your purchase. Keep an eye on your inbox — Salonkee regularly shares exclusive discount codes via email campaigns!

If everything looks good, click “Buy now”. Click “Next” and confirm your payment details.

Once ordered, you will receive a confirmation email.

To manage your orders, simply click on “Orders” at the top of the page. There, you’ll find a complete overview of all your past orders, including the order status, creation date, number of items, total cost, and payment status - everything you need to keep track of your purchases in one place.

When you click on an order, you’ll see all the important details - including the list of products, total price, tax and VAT information, shipping costs, number of shipments, and the order date. You can also save a copy of the order by exporting it as an Excel, CSV, or PDF file.

You have the option to re-order the same products or add them directly to your stock.

To track your delivery, simply click on the tracking number link. This will take you to the live delivery status of your order. Delivery times vary, however, it is often between 2-4 days.

*Please note that the tracking numbers are not shown in the screenshot, but will be visible on your Salonkee Store account.

Products that are already listed in your Salonkee Pro account will automatically appear under the “Products” section of the Store. You can access this section by clicking on the “Products” tab at the top of your screen.

In the “My Products” section, you’ll find:

• Products that are low in stock

• Products not available via the Salonkee Store

• Products that are out of stock

• Products with high stock levels

Salonkee makes ordering smarter by analyzing your stock:

🔁 Auto-suggest by Low Stock:

If a product falls below your set minimum level, the system recommends a reorder.

📊 Auto-suggest by Usage:

Based on how much you’ve used a product in the last 90 days, Salonkee suggests how much to reorder.

If you have any questions, please reach out to our dedicated customer support team via the Chat function on the bottom left hand side of the screen.