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How do I use Tap to Pay with Salonkee Payments?

Accept contactless payments directly from your phone, no terminal needed.

Written by Marketing

With the Tap to Pay feature in Salonkee Payments, you can accept contactless payments directly from your iPhone or Android phone — no payment terminal or card reader required. Your customers can pay using their physical debit or credit card, Apple Pay, Google Pay, or any other digital wallet (such as Samsung Pay, Garmin Pay, FitBit Pay, etc.), right at the chair.

💡 Part of Salonkee Payments: Tap to Pay is available exclusively as part of the Salonkee Payments module. If you don't have Payments enabled yet, reach out to us at support@salonkee.com to get started.


📱Phone Requirements

Before you get started, make sure your mobile device meets the requirements below.

🍎 iPhone iOS

  • iPhone XS or later

  • Minimum iOS 18

  • Salonkee Pro app installed and logged in

  • Salonkee Payments module activated

  • Internet connection

  • Require Push Notification Enabled

  • Require Bluetooth Enabled

🤖 Android

  • Minimum OS Android 8

  • Require Push Notification Enabled

  • NFC enabled on your device

  • Google Play Services up to date

  • Salonkee Pro app installed and logged in

  • Salonkee Payments module activated

  • Internet connection

⚠️ Note: Some contactless cards may not be accepted depending on the card issuer or your region. Transaction limits may also apply.


⚙️ How to enable Tap to Pay

You first have to have the Salonkee Payments Module. Don’t have it? Reach out to customer support for an upgrade.

Tap to Pay is built directly into the Salonkee Pro app. Here's how to activate it for the first time:

  1. You can either open the Salonkee Pro app on your iPhone or Android phone. Otherwise you can log into your Salonkee Pro account on your desktop.

2. Go to My Salon at the top of your screen

3. Select Payments in your navigation menu, then head to Payment Terminal.

4. Click on Terminal Settings in the drop down menu

5. Select Tap to Pay from the payment method options.

6. Follow the on-screen setup steps to agree to the terms and activate the feature. This only takes a moment and you'll only need to do it once.

7. Once activated, Tap to Pay will be available every time you process a payment through Salonkee. Note that you can initiate Tap to Pay from any device—whether you are using a desktop, tablet, or phone. The transaction will push to your selected mobile device, which you can then use to securely accept the customer’s payment.

8. You and your team can use Tap to Pay on multiple devices simultaneously, if you have the Salonkee Pro app on said devices


💳 How to take a payment

Once Tap to Pay is enabled, accepting a contactless payment takes just a few seconds.

  • Log into Salonkee Pro (on any device of your choice) and complete the appointment or service as usual and proceed to Checkout.

  • Select Card as the payment method which lets you select the right device from the list of your terminals and/or Tap to Pay devices.

  • Once you’ve clicked on the phone you want to pay with, the payment notification will be sent to your phone.

You will need to click on the Tap to Pay notification that appears on your phone. Once you’ve clicked on the Tap to Pay notification on your phone, you will see this waiting screen.

  • The payment screen will then appear on your phone, showing the amount to be paid and a "Hold Here to Pay" prompt.

  • You can now present your phone to the customer.

  • The customer holds their contactless card, iPhone (Apple Pay), or Android phone (Google Pay) near the top of the back of the phone over the contactless symbol for a few seconds.

  • When the Done ✓ checkmark appears on your screen, the payment is complete and the transaction is being processed.


🔓 Privacy and security

Tap to Pay is designed with your business and your customers' data in mind.

  • No card data stored on your phone: When a payment is processed on your phone, it does not store card numbers or PIN information on the servers. Your customers' data stays theirs.

  • PIN protection: During PIN entry, your phone's camera, video, and screen-recording features are blocked from capturing any card or PIN information.

  • Encrypted transactions: All payment data is encrypted end-to-end during the transaction.

  • No extra hardware required: Because everything happens within the Salonkee Pro app on your own device, there's no risk of a tampered card reader.


❓Frequently asked questions

Can I use Tap to Pay anywhere in the salon?

Yes! Because it works directly on your phone, you can take payments at the chair, at the desk, or anywhere else in your salon — as long as you have an internet connection.

What if the customer's card isn't being read?

Ask the customer to hold their card or device flat against the top of your phone for a few seconds, directly over the contactless symbol. Make sure there's no protective case blocking the NFC area. The NFC area is a short-range technology on the top of your phone that enables secure, instant data exchange with other devices. If it still doesn't work, the card may not be contactless-enabled or may not be supported in your region.

Does Tap to Pay work offline?

No. An active internet connection is required to process payments through Salonkee.

Are there transaction fees?

Each Tap to Pay transaction includes a 9-cent fee. This charge is to cover the costs for Apple and Android's mobile payments.


Do you have more questions?

Our support team is always here to help. Simply reach out via the Chat in your Salonkee Pro account and we'll get back to you as soon as possible.

You can also email us at support@salonkee.com.

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