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New feature available: Caller Identification!
New feature available: Caller Identification!

With this feature, you can identify who is calling you before picking up the phone and handle your phone appointments more efficiently!

Marketing avatar
Written by Marketing
Updated over a week ago

In everyday life, not all appointments are made online and reservations over the phone can interrupt staff during their services. That's why we are introducing a new feature: incoming caller identification!

How it works:

📞 Incoming caller recognition

  • Identify the caller before you answer the phone

  • Find all incoming calls (including missed calls) directly in your Salonkee calendar

🤝 An existing customer is calling?

  • When an existing customer calls your salon - there is no need to manually search for them in your database as you can easily access their customer file (with their history and future appointments) in just one click!

  • Quickly copy and reschedule appointments with the customer on the phone

  • Easily prevent duplicate records

👤 A new customer is calling?

  • Easily save their number and avoid typos: the telephone number is pre-populated when you create a new customer file!

  • Benefit from a cleaner, more accurate database


If you have any questions, feel free to contact our support team via the Chat function on Salonkee Pro.

Your Salonkee Team

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